“Payments fail when the terrace fills.”
It identifies a workload, a condition and a consequence.
A better first conversation
Start with the
operating problem.
No shopping list required. Capture the environment, what fails, why it matters and what must keep working. The result is a clear brief you can copy, download or refine.
Guided intake
Describe the system in eight useful answers.
Brief progress0 / 8
What makes a useful brief
Evidence beats certainty.
You do not need a diagnosis before the first conversation. Observations, constraints and operational consequences are more useful than a premature equipment list.
“The far building has no cable path.”
It exposes a physical constraint before a design is proposed.
“We do not know what is installed.”
Uncertainty is an input to discovery, not a reason to guess.